You can be assured that anything you discuss with any member of the surgery staff, whether doctor, nurse, or receptionist, will remain confidential. Even if you are under 16, nothing will be said to anyone, including parents, other family members, care workers or teachers, without your permission. The only reason we might want to consider passing on confidential information without your permission would be to protect either you or someone else from serious harm. In this situation, we would always try to discuss this with you first.
If you have any worries or queries about confidentiality, please ask a member of staff.
If you would like to discuss matters of a confidential nature, either with our receptionists or a member of the administration team, we have a side room available in reception for this purpose.
You have a right to know what information we hold about you. If you wish ongoing access to your records this can be requested using the NHS App or at reception. If you would like to see part or your full medical record you need to request this through a Subject Access Request (SARs).